MeasureRoofNow Inc. · Developer of MeasureRoofNow

Request account deletion

This page explains how a user can initiate deletion of a MeasureRoofNow account and how the request is reviewed before any data is removed.

How to initiate a request

If you are signed in to the mobile app, open Settings, then Privacy & Data, and use the authenticated account-deletion request action.
Email contact@measureroofnow.com with the subject “MeasureRoofNow account deletion request”. Include the account email, company or workspace name, your relationship to that workspace, and a clear request to delete the account. Do not send passwords, payment-card data, or identity documents in the first email.
Use this public page and the Privacy Policy to review the process before submitting through either path.

Initiation is not approval or completion and does not automatically trigger a deletion action. Before processing, identity, workspace authority, request scope, and applicable retention obligations must be verified. Additional verification may be requested through a safer channel.

Data intended for deletion

Your account profile, contact details, preferences, active sessions, and authentication credentials.
Your membership and user-specific access records, when removal does not compromise a shared workspace or required audit history.
Other personal data identified during review that is not required for an approved retention reason.

Deleting one user account does not automatically delete a contractor’s shared workspace, customer records, or other users’ data. Workspace-wide deletion requires separate verified authority and review.

Data that may need to be retained

This is staging-review copy only. The categories and retention periods below are provisional and remain pending officer and counsel approval. They must not be treated as approved legal policy or a production retention schedule. Retention is limited to an approved purpose and applicable obligation.

Billing, invoice, payment, tax, and transaction records required for financial or contractual obligations.
Security, fraud-prevention, access, audit, support, and incident records needed to protect users or establish what occurred.
Records subject to legal claims, disputes, preservation duties, or other applicable legal obligations.
Limited backup copies until they expire through an approved backup-retention cycle.

Subscriptions and timing

An account-deletion request does not itself guarantee cancellation of a paid workspace subscription. Where applicable, an authorized workspace owner should cancel the subscription in Billing or contact support@measureroofnow.com.

We do not promise a fixed completion date, and submission does not trigger an automatic purge. Timing depends on verification, scope, retention review, operational processing, and applicable obligations. We will communicate the request status through the verified contact channel.